Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Solution Guarantee

  • Our tech support staff is available round the clock to take care of all of your current assistance inquiries. Every single ticket you post to us is going to be answered within no more than sixty minutes. If your issue requires some help from an admin, we are going to send the ticket to the person on shift and will let you know that the situation is under control.

  • Top quality support service
  • Expert Customer Help Service

  • Our client assist Dept will be online for you day–and–night to to attend to all assistance demand tickets that you submit. We offer client help and support for all the apps that are pre–configured on your server. These include our custom designed Website Control Panel, the chosen OS plus the server admin panel (with regards to the VPS type).

  • Intuitive help center
  • An Intuitive Help Section

  • Each part of the Website Control Panel that is offered for free with your VPS has an integrated articles base. You can find a range of extensive how–to articles and reviews and an array of step by step video lessons that demonstrate all the normal website supervision responsibilities. You can get access to them by pressing the Help or Video buttons in the top right side of each Control Panel section.