1 hour ticket response
Our team of technicians is specialized in supplying prompt answers to all your queries. We’ll examine your technical support ticket the moment it is delivered and will reply back with a solution to your problem within maximum 60 minutes after the trouble ticket submission. Actually, our average ticket response time is 20 minutes.
A First–Rate Tech Support Service
Each member of our technical support staff has lots of years of experience in the cloud hosting sector and most of them have been with us for at least five years. They are all ready to reply to all your questions in the most proficient manner possible.
An Easy–to–Browse Help Section
Included in the Website Control Panel is an easy–to–browse Help Center, which offers you different information sources. You can browse through a frequently updated knowledgebase offering web hosting account management articles and website management articles, watch our step–by–step video tutorials or take a look at our F.A.Q. archive.