Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance team is trained to quickly address all our cloud hosting users’ questions and assistance requests. Via our ticket system, it is also possible to submit your issue and a support crew member is going to get back to you in only max one hour. In fact, practice has shown that the average response time is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us every time needed. Our team of technicians will undoubtedly be on–line for you 24x7x365 to react to all of your enquiries and to solve any problem you will probably have. You also can open a help support ticket from your Website Control Panel or send us a message any time. In addition, on working days, you could call us or use the live chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want assistance while operating within the Control Panel, you are able to always simply click the Help button and track down your query in the set of content articles that will come up. We have also turned the vast majority of articles and reviews into training videos. The list of videos will load if you select the Videos key present on the top right.