Many people who start using their very first web hosting account, or switch companies, usually have inquiries in regards to how specific operations are carried out or stumble upon difficulties when setting up various things, including e-mails, site settings, etc. For this reason, some companies have prepared documentation with the most standard questions and problems so as to help their clients receive info quickly and seamlessly. As a result, the client support team representatives can focus on actual issues that particular customers may be facing, since the solution for the minor things will be available online and clients will be able to handle them without touching base with the client care team. Having comprehensive documentation is exceptionally important, particularly for new clients with no experience at all, since the web hosting service involves a large number of functions and lots of individuals can become baffled about what action to take. A good information repository can both help you carry out the things that you want and discover how the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Hosting

All cloud hosting that we offer come with an extensive knowledge base where you can find all you need to know about your web hosting account. Regardless of whether you’re aiming to create a new database, to redirect a domain using an .htaccess file or to create an email address on your computer or feature phone, you can simply check our step-by-step help articles and all the information that you need will be there. When you visit a given section of the Hepsia hosting Control Panel, you can see articles that are related to the functions that you can access through it. In case you wish to check the complete archive of articles and get familiar with all the features that Hepsia offers, or only to read generic information about the hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our very best to cover any difficulty that you may run into, but if you don’t find what you are searching for, you can always touch base with us, as our customer support team representatives are at your service 24 hours a day.